Timber is a natural product and even though we only purchase kiln and dried timber, it is advisable to note that timber is susceptible to natural movement due to the natural elements; therefore it is of the utmost importance that all products are treated as per handling instructions especially timber which is exposed to the elements.
All our doors are manufactured using only solid timber components, but it is still advisable to make sure that all external doors do have adequate protection form the natural elements, i.e. roof overhanging etc.
Once the plastic has been removed from the door, an approved interior or exterior wood preservative with deep penetrating quality must be applied to all six sides of the door, every second week for the first three months.
If the door is to be painted with a pva, enamel etc it is important to consult a paint specialist for advice. If an internal door needs to be painted, it is recommended to use a supawood door. Please Note when painting a solid timber door, hairline cracks may appear on joints, panels and grooves etc, due to the natural movement in timber.
NB: Using a dark stain or paint on external doors especially those facing north will cause them to attract heat which in turn will cause surface temperatures to rise resulting in surface cracking and warping.
If you will be storing your door for any length of time, here are a few simple rules, which must be adhered to:
(A) The handling instructions most definitely apply
(B) It is essential that air is able to circulate around the door when stored
(C) Make sure the building in which you store your door is completely dry
(D) Never stand or lean your door against a wall
(E) They should be stored flat in a dry building on bearers, and must not be exposed to sunlight as this may cause cracking and discoloration
If the doors need to be narrowed down or shortened, an equal amount should be taken off top and bottom and on each side. Remember to seal the exposed wood afterwards, if the door is to be hung on a wooden doorframe it is suitable to use three hinges, especially horizontal slatted doors.
Fixed knots, pin holes and variance in colour are a natural occurrence in timber and are not defects. Inspect for any defects (If any notify your dealer) claims must be made before applying a wood preservative and hanging of door.
Should defects occur once the door is treated and hung Riccardo Carpentry will either:
1) Repair the product
2) Replace the product
3) Refund the purchase price at the discretion of Riccardo Carpentry
Riccardo Carpentry cannot be held liable for any installations cost, which is incurred in the replacement of a product and our liability shall not exceed the cost of invoiced price. Should this product not be suitably protected, installed or handled, no recourse to us the manufactures can be taken.